1. Information We Collect

We collect the following types of information:

a) Account Information
• Name, email address, password, and profile details when you sign up.
• For Providers: additional details such as skills, portfolio, and payment information.

b) Payment Information
• Billing details, bank account/PayPal, or other payment method information.
• Payments are processed via secure third-party providers (we do not store card details).

c) Usage Information
• Log data, IP address, browser type, and device information.
• Interaction with the Platform (searches, messages, projects, etc.).

d) AI Bot Interactions
• When you use AI bots on the Platform, input data and responses may be logged to improve performance, monitor compliance, and prevent misuse.

2. How We Use Your Information

We use your information to:
• Create and manage your account.
• Facilitate communication between Clients and Providers.
• Process payments securely.
• Provide AI bot services and improve their performance.
• Enforce our Terms of Service and prevent fraud.
• Send updates, promotional messages, and service-related notifications (you can opt out).

3. Sharing of Information

We do not sell your data. We may share information with:
• Service providers (payment processors, hosting providers, security partners).
• Clients and Providers (limited profile data necessary to complete projects).
• Legal authorities when required by law or to protect against fraud/abuse.

4. Data Storage & Security

• We use industry-standard encryption and secure servers to protect personal data.
• Access to sensitive information is restricted to authorized personnel only.
• Data may be stored in the EU, UK, or other jurisdictions, subject to local laws.

5. AI Bot-Specific Privacy

 • Inputs to AI bots may be processed and stored temporarily for quality assurance, compliance checks, and system improvements.
• Sensitive or confidential data should not be submitted to bots unless necessary.
• ROS is not liable for how users choose to use or share bot outputs.

6. Cookies & Tracking

 • We use cookies to improve site functionality, analyze traffic, and personalize content.
• You can manage cookie preferences through your browser settings.
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7. Your Rights (GDPR & Other Laws)

Depending on your location, you may have rights to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to how your data is processed.
• Request a copy of your data in a portable format.
• Withdraw consent at any time. <br

To exercise your rights, contact us at: [info@ratedonlinesolutions.com].

8. Data Retention

• Account information is retained as long as your account is active.
• Transaction data is retained as required for legal, tax, and compliance purposes.
• AI bot interaction logs may be stored temporarily (e.g., up to 90 days) for compliance and improvement.

9. Children’s Privacy

The Platform is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

10. Changes to Privacy Policy

We may update this Policy periodically. Significant changes will be communicated via email or platform notice.

11. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

📧 [info@ratedonlinesolutions.com]
📍 [Calle Cruce De Don Manuel, Num 1 Bloque 11, Planta 1, Puerta B 29713 Alcaucin – (MALAGA)]